



Avenida 10 con Calle 10, Colonia Centro, Playa del Carmen, 77710 Mexico
We loved our room, the pool area, the delicious breakfast, and the ideal loation. It was difficult to leave! The only disappointment is that the front desk staff seemed unable to provide some basic tourist information and unwilling to seek answers to our questions. This was my third trip to Playa del Carmen, but a new visitor might need to search elsewhere for basic information. Nevertheless, I would stay at this hotel again. It is a beautiful property!!!
Overview of Hacienda Real by Encanto - Playa del Carmen
Location.
Situated near the beach, Hacienda Real by Encanto is in the heart of Playa del Carmen, within walking distance of 28 de Julio Square and Playa del Carmen Main Beach. Also nearby are Pier Navega and Playa del Carmen Maritime Terminal.
Hotel Features.
Dining options at this Playa del Carmen hotel include a restaurant and a coffee shop/café. Wireless Internet access is complimentary in public areas. Business amenities at this 4-star property include small meeting rooms and limo/town car service. For a surcharge, guests have access to a roundtrip airport shuttle (available on request). Guest parking is complimentary. The staff can arrange tour/ticket assistance, wedding services, event catering, and currency exchange. Additional amenities include an outdoor pool, a concierge desk, and multilingual staff. This is asmoke-free property.
Guestrooms.
The 58 air-conditioned guestrooms at Hacienda Real by Encanto include safes and coffee/tea makers. Rooms feature balconies with city, pool, orcourtyard views. 25-inch flat-panel televisions are equipped with cable channels. All accommodations provide desks, ergonomic chairs, anddirect-dial phones. Complimentary wireless high-speed Internet access is provided. Beds have pillowtop mattresses, down comforters, down blankets, and premium bedding. Bathrooms offer showers, hair dryers, and complimentary toiletries. Additional amenities include complimentary bottled water and irons/ironing boards. All rooms are accessible via exterior corridors. In addition, amenities available on request include a turndown service, extra towels/bedding, and wake-up calls. Housekeeping is offered daily. All guestrooms at Hacienda Real by Encanto are non-smoking.